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Mental Health App

Learn how to recognize panic attacks and find ways to cope with them through a mobile app

Mental Health App

Challenge

People experiencing panic attacks often struggle to understand what is happening and how to respond. This project focused on designing a mobile app from scratch that provides immediate guidance and practical coping tools during moments of anxiety.

Services

  • UX Research
  • Mobile App Design
  • UX/UI Design
  • AI Prototyping
  • Product Design
  • Logo Design

How might we…

help users recognize the signs of a panic attack when it happens?

guide users through calming techniques during a panic attack?

make coping tools simple and accessible in moments of high stress?

help users feel more in control of their anxiety over time?

Research

Analysis Interview Survey Secondary 5 Competitors 10 Interviews 57 Responses 30+ Articles

Competitive Analysis Insight

Most existing panic and anxiety apps focus on symptom tracking, guided meditations, or coping exercises. None provide access to a licensed psychotherapist after an episode, when users are cognitively able to seek guidance and process what happened.

Design Solution

Integrate a feature that allows users to schedule or initiate a call with a licensed psychotherapist after a panic episode. This ensures users can access professional guidance when they are able to think clearly, helping them process the episode and develop coping strategies.

Book a video call Payment Booking confirmed

Synthesizing the key insights from the data

Key Insights Design Opportunities
Many people experience panic attacks but don't recognize them Include a test to help users understand whether they might be experiencing panic attacks
Many don't know how to use breathing techniques to calm themselves down Provide a guided grounding exercise that users can follow during an attack
Many report struggling with sleep Include white noise sounds to help users relax and improve sleep quality
Many users don't talk about panic attacks due to shame, fear of being misunderstood, or confusion about the experience Create features and educational content that help normalize the experience
Many people experience physiological symptoms during panic attacks, such as increased heart rate and blood pressure The app integrates with wearables to track physiological signals and help identify panic triggers
App screens overview

Usability Testing & Customer Interviews

Key Findings & Impact on Design

Finding

In the initial booking flow, users had to choose a psychotherapist first, and only then select an available date and time.

Why it matters

During usability testing, participants said this approach felt inconvenient because they primarily wanted to see the nearest available appointment first. When experiencing anxiety or panic symptoms, users prefer to schedule help as quickly as possible.

Design decision

The booking flow was redesigned to prioritize the earliest available date and time, enabling users to quickly find the closest appointment before selecting a suitable specialist.

Before After

Logo Concept

A simple mark built around the idea of movement and regulation.

The soft wave integrated into the vertical line represents neural activity and the invisible patterns of the mind. Its rhythm suggests both the intensity of anxious thoughts and the possibility of returning to balance.

As the line continues, it gradually becomes still — a subtle visual metaphor for finding calm amidst internal turbulence.

No medical symbols, no clichés. Just a quiet reminder that even the strongest waves eventually settle.

Splash screen logo

Final Solution

One of the main challenges was "How to recognize panic attacks and learn practical techniques to manage them?"

Developed a clickable prototype to validate the concept and refine key interaction flows, using AI-assisted tools to speed up implementation.

I used AI-assisted prototyping to bring the concept to life rapidly — the UX strategy, user flows, interface design, and branding decisions behind each screen are my own. This approach allowed me to test and iterate in days rather than weeks.

Future Impact

Test completion rate

Panic button completion rate

Discussion call booking rate

Educational content engagement

Learnings

At the beginning of the project, I assumed that the main solution for panic attacks would be video calls with a psychotherapist. However, user research revealed an important insight: during a panic attack, people often can't think clearly or make complex decisions. What they need most is immediate support that helps them calm down quickly.

As a result, the app's core feature became instant grounding techniques that users can access as soon as a panic attack starts. The video call with a psychotherapist remained part of the solution, but it was repositioned as support for situations when the panic attack doesn't pass or when users need guidance in the long term.

Veranika Paulava

Get in Touch

Feel free to reach out — I aim to reply within 24 hours.

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